† Available for customers with 100+ Ultimate Edition licenses.
†† All editions have a minimum of 1GB of data and a maximum of 11GB of file storage shared by all users. Additional storage is available on a per-user basis for each edition. For more information download the full edition comparison chart.
* Prices are for Full User subscriptions. Other subscription types are available at lower prices. Subscription types include: Capture Only, Read Only including Reports & Dashboards and Restricted User. For detailed pricing contact us on (1800) 467 005
Frequently Asked Questions
Using the Local Data Residency Option (for an additional fee), stores all sensitive data like your customers personally identifiable data including name, address, phone number, email, age, license number, passport number and tax file number. Other complaints details are also stored locally.
Complaints Pro has been approved for procurement by Australian Federal and State Government department and is listed on the DCaaS Multi User List.
No. Complaints Pro does not need a Salesforce license.
Yes. Complaints Pro is 100 % Salesforce native and can be installed into your existing Salesforce system with seamless integration.
It can take as little as days but it all depends on how much customization and reports you need. If you’d like to know more you can contact us here with specific questions.
Nothing. Complaints Pro is 100 % web based and all you need is a web browser and internet access.
Very fast and responsive. Many of our customers are high volume inbound call centres where speed and responsiveness is critical.
Complaints Pro is fully integrated with Microsoft Excel, Microsoft Outlook and Lotus Notes.
Complaints Pro’s team of experts are always ready to ensure that your questions are answered and and everything is running smoothly.
Melbourne, Australia (Head Office)
Unit 202C Level 2 5 Claremont Street South Yarra, Vic 3141