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Case Study - Wesley Mission

Learn how Complaints Pro standardized and centralized Complaints, Quality, Risk and Compliance for Wesley Mission

Wesley-Mission-Case-StudyWesley Mssion has multiple systems managing Complaints across the organization. 

Reporting was very difficult and responding within acceptable timeframes was challenging as processes were not standardized. 

In this Case Study we’ll explain how Wesley Mission was able to centralize their Complaints and Compliments processes across the organization with an efficient process and implement Risk Assessments and Corrective and Preventive Actions to achieve continous improvement.


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