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Refund Management

When it comes to refunds management, you can automate the refund process to save yourself time on cut-and-dry complaints.

With Complaints Pro refund management you can:

  • Create one or more standard refunds
  • Specify your own refund threshold
  • Capture cheque or money order numbers against each refund and reconcile your refunds
  • Automatically apply an approval process when a refund threshold is crossed


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Our Accreditations

ISO 10002 Certified - The International Standard for Complaints Handling


Available on Salesforce Appexchange 


Available on the Australian State and Federal Government Data Centre as a Service Multi User List