The Car Rental Edition for rental car companies looking to reduce complaint handling costs
Perfect for businesses that have never used a complaints handling software in the past
Rental Agreement Integration
Complainants and Parties Tracking
Task & activity tracking
Drag and Drop reports
Perfect for businesses that have used a complaints handling software and would like to take their efforts to the next level
AUD $155/user/month *
Includes all Standard Features plus:
Prebuilt and customizable Dashboards
Enterprise grade ISO 10002 complaints handling
Quality assurance modules
Social media monitoring
Workflow & approval automation
Create & Report on Surveys
Perfect for businesses that have used a complaints handling software and would like minimum involvement in maintaining and supporting it
AUD $285/user/month *
Includes all Enterprise features plus:
Over 50 support services †
Customized training delivered online
Full sandbox environment for testing
Increased data and file storage ††
- Free Trial includes Enterprise Edition features
† Available for customers with 100+ Ultimate Edition licenses.
†† All editions have a minimum of 1GB of data and a maximum of 11GB of file storage shared by all users. Additional storage is available on a per-user basis for each edition. For more information download the full edition comparison chart.
* Prices are for Full User subscriptions. Other subscription types are available at lower prices. Subscription types include: Capture Only, Read Only including Reports & Dashboards and Restricted User. For detailed pricing contact us on xxx.xxx.xxx
Frequently Asked Questions
Yes. Rental Agreements can be uploaded automatically everyday using our Data Hub integration tool.Rental Agreements are extracted from your database or spreadsheet and inserted into Complaints Pro with no staff involvement at all.
No. Complaints Pro does not need a Salesforce license.
Yes. Complaints Pro is 100 % Salesforce native and can be installed into your existing Salesforce system with seamless integration.
It can take as little as days but it all depends on how much customization and reports you need. If you’d like to know more you can contact us here with specific questions.
Nothing. Complaints Pro is 100 % web based and all you need is a web browser and internet access.
Very fast and responsive. Many of our customers are high volume inbound call centres where speed and responsiveness is critical.
Complaints Pro is fully integrated with Microsoft Excel, Microsoft Outlook and Lotus Notes.
Complaints Pro’s team of experts are always ready to ensure that your questions are answered and and everything is running smoothly.
Melbourne, Australia (Head Office)
Unit 202C Level 2 5 Claremont Street South Yarra, Vic 3141