Top 15 Points About ISO 10002 Complaints Handling Best Practices

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We’ve put together the top 15 best practices about ISO 10002. Each one contains questions that will help you determine how you can refine your complaints handling efforts.

Top_15_Points_About_ISO_10002_Complaints_Handling_Best_PracticesThese best practices include:

  • Keeping customers happy during the process
  • Informing and updating all relevant parties
  • Gathering insight for improvement
  • Implementing automated action tracks
  • And more

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