Calculate the ROI for managing complaints efficiently
(1800) 467 005

Survey Force

Easily create and send surveys, then analyze the responses to uncover customer insights

Uncovering cs Pro Survey Force.

Customer insight just got a lot easier with Complaint

survey_force_1

Create Surveys Easily   Conduct Full Audit Trails   Measure Results
Easily create surveys with drag and drop. Add in questions and fields and rearrange their order with ease. You don’t need programming skills to create professional looking surveys with Complaints Pro.   Once you’ve created the surveys, you can send them to your employees, complainants and contacts via email. The full process is tracked and logged against every respondent, so you know who got sent what survey, when and what their responses were, all within Complaints Pro.   When the surveys have been completed, you can measure their results with Reports, Charts & Dashboards. Now you can make recommendations for changes based on real customer data.

 

 

Prev: Social Customer Service Next: Flexible Platform
New Call-to-Action New Call-to-Action
Our Accreditations

ISO 10002 Certified - The International Standard for Complaints Handling

iso-certifications
 

Available on Salesforce Appexchange 

app-exchange
 

Available on the Australian State and Federal Government Data Centre as a Service Multi User List

australian-gov