Calculate the ROI for managing complaints efficiently
(1800) 467 005

Collaborate With Your Team for Faster & Better Issue Resolution

Introducing Complaints Pro Chatter:  a powerful, Facebook-like collaboration tool to manage your complaints.

 All_Industries_-_Collaboration

Sometimes to progress a complaint investigation we need to tap into the expertise of other staff

  • Collaborate on a single Complainant, Complaint, and Issue
  • Upload any files (up to 2GB in size) that relate to a Complainant, Complaint or Issue
  • Post comments, questions, suggestions on a specific Complainant, Complaint or Issue
  • Direct questions, comments, feedback to specific staff using the @ mention
  • Create a # topic which links all posts to that topic for a single view
  • Create groups which allow you to contain discussions and files

Now you can tap into the wisdom of your entire team!

Prev: Control the Process Next: Reports, Charts & Dashboards
New Call-to-Action New Call-to-Action
Our Accreditations

ISO 10002 Certified - The International Standard for Complaints Handling

iso-certifications
 

Available on Salesforce Appexchange 

app-exchange
 

Available on the Australian State and Federal Government Data Centre as a Service Multi User List

australian-gov